The "New" NYRA Customer Experience
Jan 7, 2014 20:27:21 GMT -5
Post by Deleted on Jan 7, 2014 20:27:21 GMT -5
The "new" NYRA Customer Experience was written by Dean Keppler. I have only used direct quotes from his story. If you'd like to read the entire article look at the Paulick Report. This story was about his annual New Years Day trip to Aqueduct.
" although I wasn't surprised, most of Champs looked almost identical as last year's gathering. Most of the TV monitors had survived another year but had yet to get a transformation to flat-screen status. There were fewer tables to sit at, and the chairs that did exist looked like they had lost the battle with my neighbors Siberian Husky over the stuffing in the cushion."
"if you weren't lucky enought to arrive 40 minutes to post time, you had to wrestle with the locals for the few staggering plastic brown chairs that looked like they had been bought at auction after one of the local elementary schools shut down in the wake of Hurricane Sandy."
"There was no waitress service and no food."
" after a few races had passed my gang of 4 had decided to treat ourselves to a New Year celebratory cocktail. It was then we discovered the birth of the NYRA $9 Heineken.A round of drinks that consisted of 2 Heinekens, 1 Coors light and a rum and coke came back a whopping $37 dollars. And it took about 11 minutes to get these drinks as the bartender scolded someone on her cellphone while waiting on me"
As I stated earlier today I went to Aqueduct on Saturday, December 28th 2013 and I was kinder on my review than this journalist. The track is a total DUMP...
Hopefully by year's end it will be closed.
Pres
" although I wasn't surprised, most of Champs looked almost identical as last year's gathering. Most of the TV monitors had survived another year but had yet to get a transformation to flat-screen status. There were fewer tables to sit at, and the chairs that did exist looked like they had lost the battle with my neighbors Siberian Husky over the stuffing in the cushion."
"if you weren't lucky enought to arrive 40 minutes to post time, you had to wrestle with the locals for the few staggering plastic brown chairs that looked like they had been bought at auction after one of the local elementary schools shut down in the wake of Hurricane Sandy."
"There was no waitress service and no food."
" after a few races had passed my gang of 4 had decided to treat ourselves to a New Year celebratory cocktail. It was then we discovered the birth of the NYRA $9 Heineken.A round of drinks that consisted of 2 Heinekens, 1 Coors light and a rum and coke came back a whopping $37 dollars. And it took about 11 minutes to get these drinks as the bartender scolded someone on her cellphone while waiting on me"
As I stated earlier today I went to Aqueduct on Saturday, December 28th 2013 and I was kinder on my review than this journalist. The track is a total DUMP...
Hopefully by year's end it will be closed.
Pres
